I work for the City of Virginia Beach, Emergency Communications and Citizen Services. I'm the Citizen Services side of the house. I answer a lot of questions about the city, services offered, court operations and things like that. I do this both on the phone and over the Internet through an online chat feature.
Last night I took a chat from a women in San Francisco, which isn't unusual, we get a lot of chats and calls from people planing a trip. The women tells me that someone is on Twitter and is threatening to commit suicide. The person on Twitter claims to be in Virginia Beach and an employee at one the hospitals.
I was able to get on Twitter, set up an account, and I followed a link she sent me to the suicidal persons tweet. I got the person into a 'conversation' with me and was able to get them to tell me what hospital he works at. Through this information we were able t0 locate the person before he did any harm to himself or someone else.
I guess is Twitter has become another way for people to send out a call for help.
Last night I took a chat from a women in San Francisco, which isn't unusual, we get a lot of chats and calls from people planing a trip. The women tells me that someone is on Twitter and is threatening to commit suicide. The person on Twitter claims to be in Virginia Beach and an employee at one the hospitals.
I was able to get on Twitter, set up an account, and I followed a link she sent me to the suicidal persons tweet. I got the person into a 'conversation' with me and was able to get them to tell me what hospital he works at. Through this information we were able t0 locate the person before he did any harm to himself or someone else.
I guess is Twitter has become another way for people to send out a call for help.
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